1. Do you ship to my country?
Sure! Your parcel will be delivered to your home, local post office or PO Box!
2. How much is shipping costs?
Usually shipping of rings, pendants and bracelets to all countries is 4,95 USD. Shipping cost for other goods you'll find inside the product card.
3. How long is shipping to my country?
Usually it takes 7-10 days to the European Union or United Kingdom, 14-20 days to the United States and Canada, and 3-4 weeks to Australia and New Zealand.
4. How I can find out my parcel's status?
All parcels have an international tracking number, so your can track you parcel during it's way using tracking service in your country (for example USPS or 17 Track online tracking services).
5. What if my parcel is lost?
Yeah, sometimes parcels can be lost during their way, the percentage of lost packages is only 0,5%. Anyway if your parcel is lost, please contact us and we'll do all our best to solve this issue.
6. Sizing details
If you need a half-size ring (7 1/2 US size, 10 5/8 US size, 12 3/4 US size) - please send necessary size in direct messages, email, Skype or add note with your order!
7. Gift wrapping and packaging
All items I send are in a beautiful stylish branded box ;)
8. Care instructions
The bronze we make items of copper and tin, which I buy at the local jewelry factory so I can offer a product I'm proud of.
Natural Bronze will oxidize over time, turning a darker, more muted color. Some designers prefer this darker, aged color as it adds character to the metal. Do not wear in the shower or store in a humid environment. If you decided to choose silver, you can take it to the shower.
Also, all metals, including bronze, silver and gold, can react to beauty and cleaning products. Avoid contact as much as possible with perfumes, hairsprays, lotions and household cleaners.
If you like a high shine, you may prefer using a commercial metal cleaner specifically formulated for bronze or brass. Follow the instructions to avoid jewelry's damaging.
9. Custom and personalized orders
Custom made orders are available!
I can make any type of pendant or ring for you, based on your photo, sketch, ideas, etc..
Please contact me if you want to place custom order!;)
10. What are the return terms and conditions?
You can return the item or exchange it if:
the product was not in use & there is no scratches, chips, scuffs, stains etc.;
the product is fully equipped and original package is remained;
all labels and factory lacquering are saved;
the product retains its marketable condition and usability;
customer pays shipping charges;
the amount will be returned minus cost for shipping and packaging,
aslo excluding operating costs -30% from product cost